Mindtree will be exhibiting at Gitex 2014, Dubai Oct 12 - Oct 16, 2014. We will demonstrate innovative solutions built to provide enterprises with " Connected Customer Insights." Mindtree welcomes you to visit Stand Number 30, Oracle at Exhibition Hall Number 5.
With digital revolution, customers are becoming increasingly informed and inter-connected through various channels, demanding enterprises to revisit their interaction strategies. The challenges faced by enterprises have increased multifold:
Enterprises view enriched customer experience as the key differentiator to balance competition. The nexus of forces – social, mobile, analytics, cloud – have made customer experience and interaction the most important differentiator.
Customer Insights - Meaningful Insights, the first step to knowing your customers Download Brochure
Customers expect their buying journey to be relevant and personalized, based on where they’ve been, what they want and how they choose to get it.
Enterprises acquire customer information from a variety of sources. The Mindtree Customer Insights solution leverages the industry-leading customer trends & the data sources created by the nexus of forces. We integrate data from key performance indicators, dashboards, data models, analytical algorithms on Oracle Exalytics to help enterprises consistently deliver the perfect experience across all customer touch points.
Collaborative Process Platform (CPP) for CPG-Retail enterprises Download Brochure
Large Consumer Packaged Goods (CPG) and Retail organizations tend to be highly distributed. This leads to delays in planning, production, sales, distribution and lack of visibility of various processes in the value chain.
Mindtree’s Collaborative Process Platform for CPG-Retail is a transformational BPM solution platform leveraging capabilities of latest Oracle BPM offering – Oracle BPM Suite 12c. It is built to automate business processes between CPG and Retail. The solution has a wide range of pre-built process templates for various processes such as: