Media coverage
2015
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
>>

In a globalized business, collaboration and unified communication is key

As per IDC, enterprises are getting globalized and this is creating a significant need for enterprise collaboration. The Indian market saw a 6 percent growth in contact centre and 3 percent growth in enterprise collaboration solution in 2013 as compared to 2012. The growth is significant in social media, web and voiceconferencing solutions and mobility. The trend which is evident is that the industry is moving from hardware centric unified communication solutions to more software-based unified communication solutions approach.