Rather than define quality by industry standards alone, MindTree goes a step further to take a customer-backwards view. We see quality as “value as perceived by the customer”.
To us, standards compliance is a given. However, we believe that there can be no ‘one size fits all’ definition of quality. Based on varying needs and expectations, customers take varying views of quality during each individual engagement. The company may be seeking value from timelines, cost-effectiveness, performance, service, or other parameters.
MindTree has a unique way of defining quality processes. Our process methodology is context-composed; we work closely with you to understand the unique “value” expected from each engagement, then tailor our processes to enable realization of that value. We measure our success through periodic formal independent feedback mechanisms.
Our focus on project-level quality systems ensures that every customer engagement progresses smoothly. Our Project Management capabilities are enhanced and driven by:
MindTree’s processes and systems are based on industry standards like SEI CMMI, PCMM and Six Sigma.
To us, standards compliance is a given. However, we believe that there can be no ‘one size fits all’ definition of quality. Based on varying needs and expectations, customers take varying views of quality during each individual engagement. The company may be seeking value from timelines, cost-effectiveness, performance, service, or other parameters.
MindTree has a unique way of defining quality processes. Our process methodology is context-composed; we work closely with you to understand the unique “value” expected from each engagement, then tailor our processes to enable realization of that value. We measure our success through periodic formal independent feedback mechanisms.
Our focus on project-level quality systems ensures that every customer engagement progresses smoothly. Our Project Management capabilities are enhanced and driven by:
- Competency development through extensive trainings and certifications
- Infrastructure development through integrated project management tools
- Peer networking through community-based benchmarking and sharing within MindTree as well as with the industry
MindTree’s processes and systems are based on industry standards like SEI CMMI, PCMM and Six Sigma.
Processes, Tools and Systems
MindTree has well defined processes for each of our business and technology practices. These processes are defined and refined by practitioners themselves, with content being generated by project and industry experience. These experiences are integrated, structured, and validated against industry best practices. Read moreQuality/Process Consulting to Customers
MindTree provides consulting services to customers to improve their internal processes and systems. Read moreThought Leadership
Our active role in the IT industry has placed us at the forefront of industry think-tanks. We help set industry standards and benchmarks, thereby assuming a leadership role and raising the bar on quality - both for ourselves as well as for the industry as a whole. Read more