Value Propositions
As marketing professionals, most of us spend many hours coming up with a powerful value proposition for our organizations. Defined, a value proposition is ...

Solutions To Your Performance Testing Challenges - Part 2
Tools and Framework Challenge: Simulating large number of users This is a challenge since pricing for commercial tools is on a per virtual user basis. Licensing cost ...

Unit Tests
Back to Blogging I took a break from blogging because I could not find time to write blogs worth reading. Also because a colleague urged me ...

A Step Forward
My father traveled to our hometown (Purulia) from Bangalore earlier this month, and immediately fell critically ill. From not finding a wheelchair at the appropriate ...

Why do so Many KM Initiatives Fail in Technical Support (TS) Operations?
Knowledge management (KM) has enormous potential to improve operational efficiencies and customer satisfaction in a TS setup. But, far too many KM initiatives fail at ...

Information Security - Need of the Day
"The best way to secure your critical infrastructure and applications is to switch off all your systems, put them in a locked room and keep ...

Working with Photoshop & Flash: Good Practices for Small Screen UI Design
We recently designed a rich user interface of a digital photo frame (DPF). The DPF is equipped with a reasonably large size touch screen and ...

Issues in Building IB CRM Systems
Building a CRM application within the context of an investment bank is always challenging. The build complexities arise from the fact that these applications need ...