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| Success is measured by how well technology fulfills its role as a strategic enabler |
| - Dr. Clark M. Sykes, Vice President - Information Technology, Merchants Insurance Companies |
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| IT department should passionately believe in the organization's business |
| - Debbie Farnaby, Executive Director - Group Shared Services, De Beers Group |
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| Documentation security will drive the storage market |
| - Steve Jackson, Senior Director, Development - IMS, Symantec Corporation |
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| CIO is evermore a business leadership role |
| - Sam Sahana, Director IT and CIO, IATA |
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| Software development tools will see higher levels of abstraction |
| - Mark Popolano, Senior Vice President and Global CIO for AIG |
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| There’s good opportunity for offshore development and support |
| - Björn Sand, CIO, Volvo Truck Corporation |
