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Coming out of a severe economic recession, the entire travel industry is grappling with change. Change that is bringing new technologies, new devices, new channels, and new revenues. Change that is driven by your consumer. This by itself is not a major shift from the way things happened a few years back, when the technology existed and so did the booking systems. What is different today is the pace at which the change occurs, the pace at which the business environment continues to change. How does one ensure market leadership with continued profitability and convenience for the customer?
In the quest to provide convenience amidst a changing business environment, the organization has to be agile to score over the change through innovation and effective execution. Read on to learn how MindTree helped some of the leading organizations drive growth through changing times.
Author: Siva Vajjhala, Vice President and Global Head, Travel & Transportation Industry Group at MindTree
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