Today’s consumers use many different channels to compare and buy products and services. They expect retailers to provide fast, consistent and seamless interactions in stores, online and via mobile devices.

Mindtree helps retailers transform their technology to gain a 360-degree view of consumers and serve them across the entire purchase process. With greater visibility into the customer experience, you improve operational efficiencies, increase order fulfillment and encourage collaboration between stores and supply chain partners.

Mindtree boosts retailers with the following services:

  • Store Portal: Improve collaboration, inventory and promotions management within and across stores
  • Omni Channel Commerce Orchestration: Carry out the entire purchase cycle across multiple channels
  • Multi-Channel Customer Engagement: Leverage social media and gamification
  • Integrated Customer Insights: Leverage predictive analytics and big data to harness transactional, social, location and demographic data
  • SiteSmart: Reduce IT development costs and reduce time to market

SERVICES

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  • Application Development and Maintenance

    Eliminate downtime and maximize benefits of critical applications

    In today’s 24/7 business environment, application failure or unexpected downtime can frustrate end users and devastate your bottom line.

    Mindtree manages mission-critical applications for some of the world’s most successful companies. We work with you to understand your business and devise customized solutions maximize application availability, agility and predictability. The result? Lower costs, less risk, greater ROI and support for your long-term business objectives.

  • EAI BPM

    Streamline for faster, more accurate decision-making

    Business Process Management technologies streamline claims, underwriting, billing and customer service processes. They also improve transparency for quicker, more accurate decision-making. Using our consulting-led approach and insurance expertise, we implement the best system integration solutions for your business.

    Mindtree BPM services:

    • Improve policy generation process and documentation
    • Integrate technology and automate tasks for continuous improvement
    • Develop processes that focus on customer engagement and needs resolution
  • Digital Services

    Stay current with digital innovations

    Big data. Digital marketing. Social media. Mobile platforms. Each presents unique opportunities for customer insight and new sources of revenue.

    Mindtree works with you to transform your business by leveraging digital technologies. We guide you through the maze of device proliferation and show you how to leverage data for a richer customer experience, a more efficient workforce and faster time-to-market.

  • Independent Testing

    Faster testing delivers applications to market quicker

    A strategic approach to testing gets products to market faster. A thoughtful approach factors in quality, automation and predictability.

    Mindtree independent testing services ensure your products and applications are ready by deadline and meet customer expectations. Our strategic approach anticipates and manages risks to deliver defect-free products for a quantifiable ROI.

  • Infrastructure Management Services

    Optimize performance and availability, quickly remediate issues

    Tight budgets force IT managers to make tough choices. Do you spend staff time on time-consuming helpdesk, troubleshooting and remediation? Or do you use those resources to develop tools and services that advance your business initiatives?

    Mindtree services saved a leading service provider 40% in their annual support and maintenance costs, and increased a hotel management firm’s business transactions by 30%. Put us to work to tackle your IT challenges.

  • IT Strategy and Consulting

    Define, design and execute IT strategies that drive business growth

    Mobility. Cloud computing. Big data. They have radically changed the business landscape. To quickly turn these advances into competitive advantages, you need an IT consulting partner with innovative solutions, well-defined strategies and deep domain expertise.

    Mindtree consultants define, design and execute strategies that drive your business growth, reduce costs and create new revenue streams. We take a “big picture” approach, working with you to learn your business goals, IT environment, skill requirements and policies.

  • Cloud

    Gain and retain customers with dynamic cloud portals

    The cloud harnesses the power of information access—from anywhere, at any time, on any device.

    With Mindtree, financial companies create dynamic portals that meet and even anticipate customer convenience demands. Our service tools collect and analyze the kind of customer data that leads to cross-sales and up-sell opportunities. Our cloud services can jump start your digital presence by:

    • Customizing the user experience to target high-value customers
    • Strengthening your brand with unique services and capabilities
    • Leveraging analytics to promote continuous improvement
  • Data Analytics

    Turn big data into intelligence and actionable insights

    Big data unlocks hidden opportunities and insights. Mindtree turns technology into business outcomes by delivering information management, business intelligence and analytic solutions under one umbrella.

  • Supply Chain Management

    Optimize your supply chain to improve efficiency

    Supply chain management can be a strategic differentiator that delivers a distinct competitive advantage. To win, you need a dynamic supply network that can be rapidly assembled and adjusted to respond to unique consumer requirements.

    By optimizing supply chain planning, sourcing and procurement, inventory and warehouse management and transportation and supply chain integration, Mindtree improves your efficiency and enhances productivity.

  • Merchandising

    Improve profitability with customer-centric, data-driven merchandising

    The combination of tech savvy and demanding consumers, and complex, global supply chains have led retailers to reinvent their merchandising strategies.

    Mindtree devises micro-merchandizing strategies, incorporates master data management and optimizes functions like category management, revenue management and shelf and space planning.

    We support retailers in achieving revenue growth and improving profitability by providing customer-centric, analytics-driven merchandising solutions.

  • Agile

    Ignite software design with high-octane agile development

    Agile software development has quickly proven its value in delivering high-quality applications that meet customer needs. Mindtree agile developers produce superior code that is easier to maintain, adapt and extend. Our agile development practices such as frequent deliveries, continuous integration, and build, deployment, and test automation reduce risk and rework.

    While adopting agile design principles is essential, the transition is not always easy. Successful agile adoption means changing entrenched cultural patterns and processes—there is no “one size fits all” approach. We can guide you through the transformation.

  • Store Operations and Point of Sale

    An improved retail experience wins and retains customers

    Your retail store is your ultimate brand ambassador. To ensure consumers have a positive experience, you must ensure that all outlets run efficiently.

    Mindtree solutions like category management, advanced merchandising strategies and customer relationship management help you incorporate operational efficiencies and enhance quality of service.

    From loyalty and customer relationship management, to work force management solutions, we help you enhance the customer experience.

 

Application Development and Maintenance

Eliminate downtime and maximize benefits of critical applications. In today’s 24/7 business environment...

 
 

EAI BPM

Streamline for faster, more accurate decision-making. Business Process Management...

 
 

Digital Services

Stay current with digital innovations. The migration of consumers from traditional to digital media...

 
 

Independent Testing

Faster testing delivers applications to market quicker. A strategic approach to testing gets products to market faster...

 
 

Infrastructure Management Services

Optimize performance and availability, quickly remediate issues. Tight budgets force IT managers to...

 
 

IT Strategy & Consulting

Define, design and execute IT strategies that drive business growth. Mobility. Cloud computing...

 
 

Cloud

Gain and retain customers with dynamic cloud portals. The cloud harnesses the power of information access...

 
 

Data Analytics

Turn big data into intelligence and actionable insights. Big data unlocks hidden opportunities and insights...

 
 

Supply Chain Management

Optimize your supply chain to improve efficiency. Supply chain management can be a strategic differentiator...

 
 

Merchandising

Improve profitability with customer-centric, data-driven merchandising. The combination of tech savvy and demanding consumers...

 
 

Agile

Ignite software design with high-octane agile development. Agile software development has quickly proven its value in delivering...

 
 

Store Operations and Point of Sale

An improved retail experience wins and retains customers. Your retail...

 

SOLUTIONS

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  • Customer Insights

    Better target consumers with behavior analytics

    The digital revolution has created consumers who expect their buying journey to be relevant and personalized.

    Mindtree’s Customer Insights solution combines analytics with industry expertise to closely examine consumer behavior. We connect the buyer experience directly to bottom-line results through descriptive, diagnostic, predictive and prescriptive analytics. Our solution takes your marketing, loyalty, sales and promotion campaigns to the next level by leveraging all interaction channels—smartphones, social networking, web, kiosk, call centers and brick-and-mortar stores.

    We increase the value of our analysis with accelerators that incorporate customer data sets, a reporting dashboard and intelligence-based planning modeling. By uncovering key motivations of consumer behavior, we shift your efforts from ‘broad brush’ to highly targeted marketing.

  • Managed Mobility

    Use consumer mobility to forge profitable relationships

    New age consumers use mobile devices to make buying decisions, ask questions and pay bills. To win the attention of these consumers, you need to deliver consistent brand experiences across mobile channels.

    Mindtree helps CPG companies and their retail customers achieve deeper relationships with consumers through mobile commerce. Our mobile commerce framework can help you:

    • Lower customer acquisition costs by sharply targeting consumers through mobile-led promotions
    • Increase the value of transactions by integrating credit cards and loyalty cards into mobile phones
  • mInspect

    Mobilize SAP CRM inspection and reporting

    Streamline inspection and reporting tasks for project managers, supervisors and product inspectors with Mindtree’ award-winning mobile mInspect application. mInspect tightly integrates with SAP’s Commercial Project Management application and takes advantage of key add-on functionalities.

  • mWorkspace

    Mobilize inspection and reporting

    Executives on the move need up-to-date project information to make decisions and take prompt action to ensure smooth, timely execution. Mindtree’s mobile mWorkspace application works with SAP’s Commercial Project Management Project Workspace module to retrieve project details from any mobile device.

  • SAP hybris

    Satisfy “always-on” customers, maximize conversions and revenues

    Delivering a seamless, consistent buying experience across all channels is key to maintaining satisfied customers. With SAP hybris ecommerce solutions, CPG organizations can deliver an omni-channel experience to satisfy the demands of “always-on” consumers and increasingly complex business requirements. Mindtree SAP hybris solutions help you maximize conversions and revenue by enabling an easy, engaging shopping experience—whether in-store, online, via social networks or from mobile devices.

  • MindTest

    Enrich your test methodologies

    Testing is a costly and tedious process for many IT organizations. With a wide range of mobile devices, developmental environments, and business applications, testing new software products is more complex than ever.

    Mindtree MindTest™ gives you the integrated test methodology you need to deliver high quality products in a shorter time frame. Based on best practices established through testing thousands of applications, MindTest aligns test strategies with business objectives.

  • MWatch™

    Gain insights and perspective across your ecosystem

    Without visibility across your entire IT infrastructure, you have no way to see and understand the combination of factors that create inefficient processes and escalate costs—and no way to identify opportunities for greater productivity and performance.

    MWatch™, Mindtree’s integrated IT infrastructure management and service platform, gives you a consolidated end-to-end view of your infrastructure and applications.

  • Omni-Channel Retailing

    Create a seamless customer engagement strategy across all channels

    Consumers often make buying decisions using multiple channels as they research, evaluate and purchase products. Manufacturers need to integrate and synchronize brand communications across those channels and optimize every touch point to encourage more ‘buying’ and less ‘browsing.’

    Mindtree builds agile, integrated omni-channel solutions that deliver personalized, consistent context-based experiences.

    • Integratied games, mobile and in-store experiences to entice customers
    • Innovations in mobile payments, shopping methods and online inventory catalogs
    • Added channels and changing processes free from infrastructure restraints
  • SITEsMART

    Streamline website delivery to engage multi-channel consumers

    Our SITEsMART solution provides a suite of pre-created, white label, fully functional websites built over Microsoft and Netbiscuit platforms that support multiple templates for desktops, tablets and mobile devices. By leveraging SITEsMART’s capabilities, your organization can design, develop and maintain websites for multiple devices without worrying about compatibility issues. Our templates provide the flexibility to deliver a unique brand experience, simplify collaboration for digital marketing properties and reduce the costs of website development, maintenance and management.

  • VMUnify

    Enable secure and unified clouds with VMUnify

    To take advantage of emerging opportunities, you need flexible, secure and unified cloud solutions. By leveraging public and private clouds to deliver Infrastructure as a Service, VMUnify helps you deliver IaaS with secure virtual data centers and unified cloud environments.

    VMUnify provides a public cloud gateway when deployed on third party cloud providers. It streamlines management of private and hybrid clouds. It gives IT administrators a business-centric view of the infrastructure, enables the flexibility to integrate multiple platforms and can be managed from a single dashboard across the entire infrastructure.

 

Customer Insights

Better target consumers with behavior analytics. The digital revolution has created consumers who expect their buying...

 
 

Managed Mobility

Use consumer mobility to forge profitable relationships. New age consumers use mobile devices to make buying decisions...

 
 

mInspect

Mobilize SAP CRM inspection and reporting. Streamline inspection and reporting tasks for project managers, supervisors...

 
 

mWorkspace

Mobilize inspection and reporting. Executives on the move need up-to-date project information to make decisions...

 
 

SAP hybris

Satisfy “always-on” customers, maximize conversions and revenues. Delivering a seamless, consistent buying experience...

 
 

MindTest

Enrich your test methodologies. Testing is a costly and tedious process for many IT organizations...

 
 

mWatch

Gain insights and perspective across your ecosystem. Without visibility across your entire IT infrastructure...

 
 

Omni-Channel Retailing

Create a seamless customer engagement strategy across all channels. Consumers often make buying decisions...

 
 

SITE Smart

Streamline website delivery to engage multi-channel consumers. Our SITEsMART solution provides a suite of pre-created...

 
 

VMUnify

Enable secure and unified clouds with VMUnify. To take advantage of emerging opportunities, you need flexible...