Today’s consumers use many different channels to compare and buy products and services. They expect retailers to provide fast, consistent and seamless interactions in stores, online and via mobile devices.
Mindtree helps retailers transform their technology to gain a 360-degree view of consumers and serve them across the entire purchase process. With greater visibility into the customer experience, you improve operational efficiencies, increase order fulfillment and encourage collaboration between stores and supply chain partners.
Mindtree boosts retailers with the following services:
In today’s 24/7 business environment, application failure or unexpected downtime can frustrate end users and devastate your bottom line.
Mindtree manages mission-critical applications for some of the world’s most successful companies. We work with you to understand your business and devise customized solutions maximize application availability, agility and predictability. The result? Lower costs, less risk, greater ROI and support for your long-term business objectives.
Business Process Management technologies streamline claims, underwriting, billing and customer service processes. They also improve transparency for quicker, more accurate decision-making. Using our consulting-led approach and insurance expertise, we implement the best system integration solutions for your business.
Mindtree BPM services:
Big data. Digital marketing. Social media. Mobile platforms. Each presents unique opportunities for customer insight and new sources of revenue.
Mindtree works with you to transform your business by leveraging digital technologies. We guide you through the maze of device proliferation and show you how to leverage data for a richer customer experience, a more efficient workforce and faster time-to-market.
The Digital Pumpkin
A strategic approach to testing gets products to market faster. A thoughtful approach factors in quality, automation and predictability.
Mindtree independent testing services ensure your products and applications are ready by deadline and meet customer expectations. Our strategic approach anticipates and manages risks to deliver defect-free products for a quantifiable ROI.
Tight budgets force IT managers to make tough choices. Do you spend staff time on time-consuming helpdesk, troubleshooting and remediation? Or do you use those resources to develop tools and services that advance your business initiatives?
Mindtree services saved a leading service provider 40% in their annual support and maintenance costs, and increased a hotel management firm’s business transactions by 30%. Put us to work to tackle your IT challenges.
The MWatch Difference
Mobility. Cloud computing. Big data. They have radically changed the business landscape. To quickly turn these advances into competitive advantages, you need an IT consulting partner with innovative solutions, well-defined strategies and deep domain expertise.
Mindtree consultants define, design and execute strategies that drive your business growth, reduce costs and create new revenue streams. We take a “big picture” approach, working with you to learn your business goals, IT environment, skill requirements and policies.
The cloud harnesses the power of information access—from anywhere, at any time, on any device.
With Mindtree, financial companies create dynamic portals that meet and even anticipate customer convenience demands. Our service tools collect and analyze the kind of customer data that leads to cross-sales and up-sell opportunities. Our cloud services can jump start your digital presence by:
Big data unlocks hidden opportunities and insights. Mindtree turns technology into business outcomes by delivering information management, business intelligence and analytic solutions under one umbrella.
Supply chain management can be a strategic differentiator that delivers a distinct competitive advantage. To win, you need a dynamic supply network that can be rapidly assembled and adjusted to respond to unique consumer requirements.
By optimizing supply chain planning, sourcing and procurement, inventory and warehouse management and transportation and supply chain integration, Mindtree improves your efficiency and enhances productivity.
The combination of tech savvy and demanding consumers, and complex, global supply chains have led retailers to reinvent their merchandising strategies.
Mindtree devises micro-merchandizing strategies, incorporates master data management and optimizes functions like category management, revenue management and shelf and space planning.
We support retailers in achieving revenue growth and improving profitability by providing customer-centric, analytics-driven merchandising solutions.
Agile software development has quickly proven its value in delivering high-quality applications that meet customer needs. Mindtree agile developers produce superior code that is easier to maintain, adapt and extend. Our agile development practices such as frequent deliveries, continuous integration, and build, deployment, and test automation reduce risk and rework.
While adopting agile design principles is essential, the transition is not always easy. Successful agile adoption means changing entrenched cultural patterns and processes—there is no “one size fits all” approach. We can guide you through the transformation.
Your retail store is your ultimate brand ambassador. To ensure consumers have a positive experience, you must ensure that all outlets run efficiently.
Mindtree solutions like category management, advanced merchandising strategies and customer relationship management help you incorporate operational efficiencies and enhance quality of service.
From loyalty and customer relationship management, to work force management solutions, we help you enhance the customer experience.
The digital revolution has created consumers who expect their buying journey to be relevant and personalized.
Mindtree’s Customer Insights solution combines analytics with industry expertise to closely examine consumer behavior. We connect the buyer experience directly to bottom-line results through descriptive, diagnostic, predictive and prescriptive analytics. Our solution takes your marketing, loyalty, sales and promotion campaigns to the next level by leveraging all interaction channels—smartphones, social networking, web, kiosk, call centers and brick-and-mortar stores.
We increase the value of our analysis with accelerators that incorporate customer data sets, a reporting dashboard and intelligence-based planning modeling. By uncovering key motivations of consumer behavior, we shift your efforts from ‘broad brush’ to highly targeted marketing.
New age consumers use mobile devices to make buying decisions, ask questions and pay bills. To win the attention of these consumers, you need to deliver consistent brand experiences across mobile channels.
Mindtree helps CPG companies and their retail customers achieve deeper relationships with consumers through mobile commerce. Our mobile commerce framework can help you:
Streamline inspection and reporting tasks for project managers, supervisors and product inspectors with Mindtree’ award-winning mobile mInspect application. mInspect tightly integrates with SAP’s Commercial Project Management application and takes advantage of key add-on functionalities.
Executives on the move need up-to-date project information to make decisions and take prompt action to ensure smooth, timely execution. Mindtree’s mobile mWorkspace application works with SAP’s Commercial Project Management Project Workspace module to retrieve project details from any mobile device.
Delivering a seamless, consistent buying experience across all channels is key to maintaining satisfied customers. With SAP hybris ecommerce solutions, CPG organizations can deliver an omni-channel experience to satisfy the demands of “always-on” consumers and increasingly complex business requirements. Mindtree SAP hybris solutions help you maximize conversions and revenue by enabling an easy, engaging shopping experience—whether in-store, online, via social networks or from mobile devices.
Testing is a costly and tedious process for many IT organizations. With a wide range of mobile devices, developmental environments, and business applications, testing new software products is more complex than ever.
Mindtree MindTest™ gives you the integrated test methodology you need to deliver high quality products in a shorter time frame. Based on best practices established through testing thousands of applications, MindTest aligns test strategies with business objectives.
Without visibility across your entire IT infrastructure, you have no way to see and understand the combination of factors that create inefficient processes and escalate costs—and no way to identify opportunities for greater productivity and performance.
MWatch™, Mindtree’s integrated IT infrastructure management and service platform, gives you a consolidated end-to-end view of your infrastructure and applications.
Consumers often make buying decisions using multiple channels as they research, evaluate and purchase products. Manufacturers need to integrate and synchronize brand communications across those channels and optimize every touch point to encourage more ‘buying’ and less ‘browsing.’
Mindtree builds agile, integrated omni-channel solutions that deliver personalized, consistent context-based experiences.
Our SITEsMART solution provides a suite of pre-created, white label, fully functional websites built over Microsoft and Netbiscuit platforms that support multiple templates for desktops, tablets and mobile devices. By leveraging SITEsMART’s capabilities, your organization can design, develop and maintain websites for multiple devices without worrying about compatibility issues. Our templates provide the flexibility to deliver a unique brand experience, simplify collaboration for digital marketing properties and reduce the costs of website development, maintenance and management.
To take advantage of emerging opportunities, you need flexible, secure and unified cloud solutions. By leveraging public and private clouds to deliver Infrastructure as a Service, VMUnify helps you deliver IaaS with secure virtual data centers and unified cloud environments.
VMUnify provides a public cloud gateway when deployed on third party cloud providers. It streamlines management of private and hybrid clouds. It gives IT administrators a business-centric view of the infrastructure, enables the flexibility to integrate multiple platforms and can be managed from a single dashboard across the entire infrastructure.