Travel & Hospitality

Accessing real-time information that supports an omni-channel experience connects you with customers and explore new revenue opportunities.

Mindtree partners with global travel and hospitality companies to deliver next-generation IT solutions. Our expertise in legacy, mainframe, Web services-oriented architecture, advanced analytics, mobile and cloud technologies help you manage complex and mission-critical processes.

Mindtree delivers travel and hospitality services such as:

  • Airline Management including planning, marketing, sales and distribution, fulfillment, operations and cargo
  • Car Rental Systems that integrate fleet management, revenue management, reservations, front office operations and customer information management
  • Hospitality Industry IT Solutions for property management systems, hotel registration and reservation systems, booking portals, travel shopping engines and timeshare holiday systems
  • Travel and Distribution Solutions for developing and selling travel packages using multiple digital platforms

More

A 360-degree view delivers an omni-channel experience

 

SERVICES

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  • Application Development and Maintenance

    • Legacy Modernization
    • Open Source Technologies
    • Web Technologies
    • Oracle Services

    Extend the life of legacy applications

    To take advantage of new opportunities while containing cost, many airlines and hotels want to extend their significant investments in legacy applications.

    MIndtree uses proven delivery frameworks, solutions and tools to provide enhanced flexibility and reduced costs for migrating and redeveloping legacy applications and architectures. From innovative migration strategies for a mission-critical flight operations system to upgrading legacy systems for a global hospitality leaders, we can help extend the benefits of your aging applications.

    Lower costs, increase speed-to-market with open source technologies

    To deliver the capabilities required to thrive in the fast-moving world of travel and hospitality, new application development must be rapid, stable and cost-effective.

    Mindtree open source technologies can play a key role in helping your organization lower costs and increase speed to market. We provide strategy and implementation services to optimize and accelerate open source adoption based on industry knowledge and deep technology expertise. We deliver strategic applications on Java and other open technologies for airlines, hotels, car rental agencies and distribution intermediaries.

    Harness the power of web technologies to enhance customer experience

    From web and ecommerce engine redesign to developing new rich content and site features—Mindtree can help you harness web technologies to enhance the customer experience.

    Mindtree delivers web technology solutions for collaboration and content management, as well as customer- and business-facing applications to enhance the digital customer experience.

    Reduce ERP support and maintenance costs

    Mindtree offers complete application management services (AMS) to help travel and hospitality organizations reduce the overall support and maintenance of enterprise resource planning applications. Our AMS include Level 2 and Level 3 support, as well as infrastructure management and development.

    We bring deep understanding of the travel and hospitality industry to support unique business processes. And we ensure rapid resolution and minimal disruption to your system. We resolve critical system issues through proactive monitoring and provide ongoing consulting to reduce your support and maintenance costs.

  • Digital Services

    • Digital Commerce
    • Digital Marketing
    • Mobility
    • User Experience Design
    • Portals & Collaborations

    Personalized experiences attract new customers

    Personalized experiences help business win and retain customers. But to satisfy buyers, tightly integrated channels must deliver a consistent brand experience with targeted messages for each step of their journey.

    Digital tools allow you to respond quickly to sudden market shifts and simultaneously deliver new products and services across channels. Mindtree’s omni-channel retail and marketing experts have the experience and creativity to manage your digital commerce transformation. They know the trends and innovations you need to succeed.

    Drive customer growth with omni-channel digital marketing services

    Winning customers in today’s marketplace requires more than a digital brand presence. You need personalized offerings, seamless navigation and real-time engagement across all channels. You must prioritize digital marketing activities and extract maximum value from the data you collect.

    Some of the world’s biggest companies use Mindtree to transform their business with effective channel growth strategies. Our digital marketing services help you strategize, implement, run and maintain successful multi-channel, multi-lingual marketing solutions.

    Reach customers—anywhere, anytime, on any device

    Facing mobility obstacles such as a lack of expertise, data security concerns or supporting multi-platform Lack of expertise. Data security concerns. Supporting multi-platform bring your own device initiatives. Many organizations face these mobility obstacles. But mobility also brings greater customer engagement, better workplace productivity and deeper partner alliances.

    Mindtree integrates business processes to deliver engaging, easy-to-access mobile solutions. Our design solutions are device and technology independent, so users stay connected on any device. And, our mobility services pros tailor and maintain a mobile enterprise solution to drive your organization’s growth.

    Solve device complexity with simple design solutions

    Today’s consumers want a consistent user experience across every device they own. To develop a unified, friendly design, you need experts who understand your audience and can design an easy-to-use interface with cross-platform consistency.

    Mindtree’s design services achieve that fine balance between form, function, usability and aesthetics. And, because our engineers come from leading design schools around the globe, they understand the importance of regional preferences.

    Harnessing the potential of content and information

    Technological advancements and Internet trends are transforming enterprise web portals. Thanks to influences such as Gen Y workers and mobility, portals are becoming more collaborative, socially interactive and experience driven. They empower users to harness the potential of content and information.

    Mindtree portals and collaboration services bring thought leadership and engineering expertise to next-generation digital and social collaboration design. We offer a range of services, from strategy, design, implementation to ongoing support and maintenance.

  • Independent Testing

    Ensure critical application performance with expert independent testing

    The travel and hospitality industry rely on IT applications to manage all facets of planning and operations. Because these applications are often divided among several different service providers, it’s essential to thoroughly test all applications for accuracy, performance and availability.

    Mindtree is uniquely positioned to provide independent testing to the travel and hospitality industry. We have deep expertise in testing applications across critical functions such as passenger services, flight operations, e-commerce, maintenance, airport operations and revenue management. Our testing solutions include test cases to rapidly accelerate application testing.

  • Infrastructure Management Services

    Maximize the value of IT your investments

    As your IT environments grow in complexity, managing the infrastructure becomes an important factor for maintining high performance and 24/7 availability.

    Mindtree is uniquely positioned to provide infrastructure management services to the travel and hospitality industry. We have deep understanding of the industry combined with the technical skills to manage mission critical systems and maximize the value of your IT investments.

  • IT Strategy and Consulting

    • Architecture Planning & Design

    Choose an experienced team for your IT projects

    You are under constant pressure to reduce expenses, improve efficiency and add new capabilities. Legacy modernization, cloud adoption and mobility are just a few of the challenges you face.

    Mindtree Central Architecture Group and its seasoned architects bring clarity to IT projects and create strategies with value propositions that effectively address executive concerns. Working with you, we define clear, comprehensive goals and engineer meaningful solutions.

  • Agile

    Keep pace with quick IT response for changing environments

    To keep pace with changing needs of consumers, airlines and hotels depend on technology to respond to competitive pressures. These include new market requirements, industry consolidation and other unexpected developments. Agile methodology provides quick responses to these changing conditions.

    Mindtree agile development services are ideally suited to the software development needs of travel and hospitality organizations. By dividing projects into self-contained units, agile software components are rapidly coded, tested and go live quickly to accelerate their value to your organization.

  • Data Analytics

    Achieve greater value from data analytics

    Travel and hospitality companies collect and store massive amounts of data. They are also leaders in applying advanced analytics to that data that enhances revenue, reduces cost and improves operating efficiency.

    Mindtree helps leaders in travel and hospitality achieve even greater value from their data analytics efforts. We begin with a master data management phase and progress through increasing levels of complexity that include business intelligence, data warehousing and decision support. We also help airlines and hotel companies use data analytics to enhance the customer experience.

  • Mobility

    Reach customers—anywhere, anytime, on any device

    Lack of expertise. Data security concerns. Supporting multi-platform bring your own device initiatives. Many organizations face these mobility obstacles. But when done correctly, mobility brings greater customer engagement, more workplace productivity and deeper partner alliances.

    Mindtree integrates business processes to deliver engaging, easy-to-access mobile solutions. Our design solutions are device and technology independent, so users stay connected on any device. And, our mobility services pros tailor and maintain a mobile enterprise solution that drives your organization’s growth.

 

Application Development & Maintenance

Mindtree helps customers drive business growth and reduce operational costs.

 
 

Digital Services

Win customers and outpace competitors with the power of digital. Big data. Digital marketing. Social media. Mobile platforms...

 
 

Independent Testing

Ensure critical application performance with expert independent testing. The travel and hospitality industry rely on IT applications...

 
 

Infrastructure Management Services

Maximize the value of IT your investments. As your IT environments grow in complexity, managing the infrastructure...

 
 

IT Strategy & Consulting

Define, design and execute IT strategies that drive business growth. Mobility. Cloud computing. Big data...

 
 

Agile

Keep pace with quick IT response for changing environments. To keep pace with changing needs of consumers...

 
 

Data Analytics

Achieve greater value from data analytics. Travel and hospitality companies collect and store massive amounts of data...

 
 

Mobility

Mindtree helps customers drive business growth and reduce operational costs.

 

SOLUTIONS

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  • Customer Insights

    Better target consumers with behavior analytics

    The digital revolution has created consumers who expect their buying journey to be relevant and personalized.

    Mindtree’s Customer Insights solution combines analytics with industry expertise to closely examine consumer behavior. We connect the buyer experience directly to bottom-line results through descriptive, diagnostic, predictive and prescriptive analytics.

  • MindTest

    Enrich your test methodologies

    Testing is a costly and tedious process for many IT organizations. With a wide range of mobile devices, developmental environments, and business applications, testing new software products is more complex than ever.

    Mindtree MindTest™ gives you the integrated test methodology you need to deliver high quality products in a shorter time frame. Based on best practices established through testing thousands of applications, MindTest aligns test strategies with business objectives.

  • MWatch™

    Gain insights and perspective across your ecosystem

    Without visibility across your entire IT infrastructure, you have no way to see and understand the combination of factors that create inefficient processes and escalate costs—and no way to identify opportunities for greater productivity and performance.

    MWatch™, Mindtree’s integrated IT infrastructure management and service platform, gives you a consolidated end-to-end view of your infrastructure and applications.

  • Omni-Channel Retailing

    Create a seamless customer engagement strategy across all channels

    Consumers often make buying decisions using multiple channels as they research, evaluate and purchase products. Manufacturers need to integrate and synchronize brand communications across those channels and optimize every touch point to encourage more ‘buying’ and less ‘browsing.’

    Mindtree builds agile, integrated omni-channel solutions that deliver personalized, consistent context-based experiences.

    • Integratied games, mobile and in-store experiences to entice customers
    • Innovations in mobile payments, shopping methods and online inventory catalogs
    • Added channels and changing processes free from infrastructure restraints
 

Customer Insights

Better target consumers with behavior analytics. The digital revolution has created consumers who expect their buying...

 
 

MindTest

Enrich your test methodologies. Testing is a costly and tedious process for many IT organizations...

 
 

mWatch

Gain insights and perspective across your ecosystem. Without visibility across your entire IT infrastructure...

 
 

Omni-Channel Retailing

Create a seamless customer engagement strategy across all channels. Consumers often make buying decisions using...