CoEs can be active partners in establishing a robust, reliable, real-time IT infrastructure for a dynamic and competitive business world. Apart from addressing the shortcomings of more traditional models, the testing CoE can deliver the following advantages:

• Ability to verify and validate technological solutions for business needs, by leveraging on knowledge bases, best practices, innovations, domain expertise and technology competencies
• Availability of shared common processes, standards, tools, and resources to reduce lead time in providing testing services and supporting scalability needs
• Flexibility in terms of team ramp-up and ramp-down, and better utilization of existing resources
• Ease in getting test engineers to train on domain-specific skills, and developing subject matter experts
• Enhanced productivity and operational efficiency through synergy of skilled people, best-of-breed testing tools, techniques, standard processes, automation frame works, and reusable components
• Assurance of gained knowledge through well-established knowledge retention programs within the COE, through documentation and sharing of internal knowledge
• Greater demarcation and visibility of the cost of testing services to the business owner
• ROI-based justification to the business owner through continuous cost-savings, improved productivity, better quality of service, and faster time-to-market