- Improved scalability and increased functionality by enhancing 20+ brand Web sites for one of the world's largest hospitality companies.
The Client
The client is one of the worlds's largest hospitality companies spanning
across 6 continents.
Solution Highlights
- Converted manual operations to real time resulting in better user
experience
- Changed Teamsite workflows to make it easier for business
- Optimized booking flows
- “Decoupled” websites from backend systems in real time
- Upgraded WebLogic 6.0 to 8.1
Enablers
Tools: Sun Solaris 8, BEA Weblogic 8.1, Apache 2.0 , MapQuest , eDesk , Triprewards , Oracle 8i , DB2, Informix
- Integrated multiple legacy systems and increased productivity for one of the world’s largest hospitality companies.
The Client
The client is one of the worlds's largest hospitality companies spanning
across 6 continents.
Solution Highlights
- System enabled improvement in productivity and data cleanliness
- Manages data to cater to individual legacy systems’ needs
- System can function even if legacy system is down
Enablers
Tools: C, Java, VB, ASP, XML, and Informix, .NET, Tibco, Informatica
- Built an agency-facing booking engine to reduce cost of operations for one of the UK's largest tour operators.
The Client
The Client is one of the UK’s largest long haul tour operators and air consolidator selling airfares and tailor made holidays to destinations
all over the world.
Solution Highlights
- Support for Negotiated (Consolidator) Fares and Published Fares
- Supported multiple content sources for shopping and booking land
content
- B2B2C - customizable White Label solution with self-administration capabilities
- Integration with mid-office and negotiated fares systems
Enablers
Tools: .NET 2.0, SQL Server, XML Web Services , OTA XML
Framework: Open Travel Framework (OTF)
- A leading global resorts group was able to reduce overall processing time and costs with a Web-based participation agreement processing automation system, fully integrated with legacy systems.
The Client
The client is the pioneered the concept of exchange vacations or timeshare holidays. It has more than three million members worldwide, who enjoy
dream vacations at RCI's over 3,700 affiliated resorts.
Solution Highlights
- An automated workflow solution
- A web-based solution to capture data directly from Points program vendors
- Provided integration with Legacy systems for online data validation
Enablers
Tools: J2EE , Struts , Hibernate ,
Web Methods Integration Server/ Web Methods Broker
- TravelClick was able to reduce cost of operations and increase ROI with a dedicated Internet Technologies Center of Excellence.
The Client
TravelCLICK is a leading provider of emarketing solutions offering a full set
of solutions, including reservations and distribution management, market intelligence-based decision support and marketing services.
Solution Highlights
ODC to provides multiple services:
- Infrastructure Management
- Application Operations Support
- Application Management Services
- Application Development services
- 24x7 Service Desk
- Knowledge Process Outsourcing
- Implemented foundational enterprise architecture and an enterprise application development framework, thereby improving the CIO’s organization for IATA.
The Client
International Air Transport Association (IATA) is the global trade organisation for air transport industry. IATA's mission is to represent, lead and serve the airline industry with members from 250 airlines who represent 94% of international scheduled air traffic.
Solution Highlights
- Restructured and revamped IT organization from a vertical silo based organization to a flat competency pool structure
- Helped meet business challenges
- Foundational Enterprise Architecture has been put in place along with a Enterprise Application Development Framework
Enablers
Framework: Enterprise Application Development
- Increased visibility and ensured role-based access with a set of Web-based applications for IATA.
The Client
International Air Transport Association (IATA) is the global trade organisation for air transport industry. IATA's mission is to represent, lead and serve the airline industry with members from 250 airlines who represent 94% of international scheduled air traffic.
Solution Highlights
- Created a web-based application to ensure role-based access, security and visibility for interline tariff rates discussion.
- Some of the key features: User Management, Meeting Management, Submissions & Consolidations Management, eVoting Package Preparation & eVoting
- The new system reduces travel cost for members and ensure improved auditing of submissions and voting actions
Enablers
Tools: Jboss, Oracle 10g RAC
Framework: J2EE
- Facilitated compliance with European regulatory requirements with a centralized invoicing system for IATA.
The Client
International Air Transport Association (IATA) is the global trade organisation for air transport industry. IATA's mission is to represent, lead and serve the airline industry with members from 250 airlines who represent 94% of international scheduled air traffic.
Solution Highlights
- Built a simple, efficient, and centralized invoicing system.
- VAT application, e-Signature, and output of electronic standard EU invoices
- Assessment of VAT rules and rates based on VAT master tables
- Based on standard EU
- Templates that allow for local language and payment terms
Enablers
Tools: JBoss , JSP, EJBs, Oracle 10g RAC Framework: J2EE, STRUTS
- Built a flexible and efficient universal system to improve the agency accreditation process for IATA.
The Client
International Air Transport Association (IATA) is the global trade organisation for air transport industry. IATA's mission is to represent, lead and serve the airline industry with members from 250 airlines who represent 94% of international scheduled air traffic.
Solution Highlights
- A universal system for efficient management of agency accreditation process.
- Capture of entire process of accreditation with an interface for maintenance of corresponding documents and records.
- Improvement in relevance and efficiency
- Flexibility to adapt to future scenarios.
- Maintenance of relevant agency data in a compact form for further sale
Enablers
Tools: JBoss , JSP, EJBs, Oracle 10g RAC
Framework: J2EE, STRUTS
- IATA was able to reduce overheads and improve efficiency with a multilingual Web access control system.
The Client
International Air Transport Association (IATA) is the global trade organisation for air transport industry. IATA's mission is to represent, lead and serve the airline industry with members from 250 airlines who represent 94% of international scheduled air traffic.
Solution Highlights
- A high performance, multilingual web access control solution
- Single Sign-On and access management for other applications
- Rapid and secure deployment, leveraging a common authentication and authorization framework.
Enablers
Tools: Jboss AS 4.x , Jboss Portal 2.x, J2EE API, JSR-168 Portlet API, Java Mail, JAXB, Oracle 10g, MS Active Directory, Red Hat Enterprise Linux 4.x
- Increased revenues with product solution development for Emirates Airlines.
The Client
Emirates is the world-renowned international airline of the United Arab Emirates, based in Dubai. Currently, 103 aircraft criss-cross the earth to 90 destinations in 59 countries, while Emirates has evolved into a formidable travel and tourism conglomerate.
Solution Highlights
- Reservation, Bookings, and Airway Bill Document Capture Flight Operations Flight Revenue Planning, Defn., and Calc.
- Flight Operational handling including shipment manifests, flight departures, arrivals and shipment delivery
- Industry-standard message interfaces.
- Performance verified by IBM Test Labs
- Arguably world’s largest J2EE application
Enablers
Sample Tools: Any Unix-based environment , SOA, BEA Weblogic 9.1, JSP/SWING, JDK 1.5, Oracle 10g, MQ Series.
Framework: J2EE
- Built a data warehousing solution for Emirates Airlines, ensuring reduced effort and increased visibility.
The Client
Emirates is the world-renowned international airline of the United Arab Emirates, based in Dubai. Currently, 103 aircraft criss-cross the earth to 90 destinations in 59 countries, while Emirates has evolved into a formidable travel and tourism conglomerate.
Solution Highlights
- Designed high level ETL, OLAP and Star Schema so as the whole system architecture supported the business requirement
- Consolidation lead time reduced to 2-3 days, down from 15 days earlier
- Reduce user effort in reports generation
- Provide security and audit features to control the dissemination of information and track information usage
Enablers
Tools: Sun Solaris 8, Win2k, IIS, SharePoint Portal Server, Informatica Power Center, BusinessObjects, Oracle 9i
- Provided access to low-cost carrier content to travel agents, for a leading electronic global distribution services provider.
The Client
The client is one of the world's leading providers of electronic global distribution services, connecting approximately 49,000 travel agency locations to 425 airlines, 21 car rental companies, 70,000 hotel properties, and a wide array of tour operators and cruise lines throughout the world.
Solution Highlights
- Developed in record-time to meet market window
- Page volume: ~5,000,000/day
- Six web server instances in 1 cluster
- Twenty two application server instances
Enablers
Tools: Linux; Apache Tomcat (Servlet container); Axis (Web Services engine)
Framework: Shared Travel Platform based on Service Oriented Architecture; Custom SAX parsing framework for XML
- Provided capability to store non-host segments along with GDS segments by creating a domain model, developing Web services and support for a leading electronic global distribution services provider.
The Client
The client is one of the world’s leading providers of electronic global distribution services, connecting approximately 49,000 travel agency locations to 425 airlines, 21 car rental companies, 70,000 hotel properties, and a wide array of tour operators and cruise lines throughout the world.
Solution Highlights
- Created a Domain Model based on Host PNR for over 25 types of segments
- Developed web services to manipulate the SPNR
- Provided ability to synchronize changes between Host and SPNR
- Offered support for groups, PAX associations, split/joins, I18N, etc.
Enablers
Tools: .Linux; Apache Tomcat (Servlet container); Axis (Web Services engine) ; Web Services
Framework: Custom SAX parsing framework for XML
- Increased revenue by integrating different host/non-host air/non-air travel content from multiple sources for distribution through both B2B and B2B2C channels, for a leading electronic global distribution services provider.
The Client
The client is one of the world’s leading providers of electronic global distribution services, connecting approximately 49,000 travel agency locations to 425 airlines, 21 car rental companies, 70,000 hotel properties, and a wide array of tour operators and cruise lines throughout the world.
Solution Highlights
- Built applications for B2B and B2B2C
- The B2B application offered
- Agency interface accessible thru desktop
- Shop / Book non-GDS LCC content and GDS content in a single booking file
- Creation of GDS entries for all booked content
- B2B2C white-label site enabled
- Empowered agents to sell content to its customers using a B2C site hosted by GDS
- Capability to brand the site according to their needs
- Capability for mark-up / fees for content using rules
Enablers
Tools: .NET 2.0 ; SQL Server ; XML Web Services ; OTA XML
- Integrated existing GDS desktop applications with SNCF Rail Systems, thus providing new growth avenues for a leading electronic global distribution services provider.
The Client
The client is one of the world’s leading providers of electronic global distribution services, connecting approximately 49,000 travel agency locations to 425 airlines, 21 car rental companies, 70,000 hotel properties, and a wide array of tour operators and cruise lines throughout the world.
Solution Highlights
- Provided a solution that replaced the ScriptWriter+ scripts with Java scripts
- Shift users from the cryptic command-based GDS desktop solution to the user-friendly graphical GDS desktop application.
- Application Management Services
- Provided enhanced Air availability display to display hidden classes to agents
Tools: VB 6.0 ; VC++ 6.0 ; XML ; HTML ; XSLT ; Javascript
- Built an Open Travel Framework with pre-built functional flows to minimize redundancy and maximize reuse for a leading provider of global distribution services.
The Client
The Client is one of the world’s leading providers of electronic global distribution services, connecting approximately 49,000 travel agency locations to 425 airlines, 21 car rental companies, 70,000 hotel properties, and a wide array of tour operators and cruise lines throughout the world.
Solution Highlights
- Built OTF (Open Travel Framework)
- Pe-built functional flows for common travel business solutions
- The business components architected for reuse across different solutions and made available for access through Web services
- There were multiple solutions built using this framework for the client’s customers which are in production today
Enablers
Tools: C#, Visual Studio 2003; Event Driven UI in ASP.NETPortal
Framework: Framework for customizable UI ; Service Orientated Architecture
- Enhanced the B2B hotel reservation system, thereby increasing revenues for Abacus International, a leading travel facilitator in the Asia-Pacific region.
The Client
The client is Asia Pacific’s leading travel facilitator with more than 15,000 agency locations in 24 markets.
Solution Highlights
- Modified and re-factored existing code base to suit new business model
- Developed infrastructure required for communication between the new system and Mainframe host
- Modified existing external interfaces
- Develop payment gateway interfaces
- Enabled Abacus to create new channel of business and new revenue streams
Enablers
Sample Tools: BEA Weblogic, Oracle Database, XML based Interfaces
Framework: J2EE
- Enhanced process efficiency by developing a graphical stowage planning system for the Ports of Singapore.
The Client
PSA International is one of the leading global port operators in the world with over 2 centuries of port management experience. PSA manages 26 ports in 15 countries across Asia, Europe and the Americas.
Solution Highlights
- Developed a graphical stowage planning system
- Support planning of container stowage for a port on site, remotely or from a centralized planning center
- Displays the entire ship structure with count of stowage in each bay
- Stowage Marking and Constraint Checking
- Displays stowage distribution through out the ship
Enablers
Tools: ILOG Jviews, BEA Weblogic, Sun Solaris, Oracle, Sybase
- Ports of Singapore was able to increase scalability and maintainability by replacing its existing system with a Marine Experts System (MES).
The Client
PSA International is one of the leading global port operators in the world with over 2 centuries of port management experience. PSA manages 26 ports in 15 countries across Asia, Europe and the Americas.
Solution Highlights
- Application had a complex UI consisting of pilot scheduling, tug scheduling & logistics
- Application deploys Pilots at various base locations on to vessels arriving / leaving port within & outside port
- Application deploys tugs located at various base locations to towage jobs
Enablers
Tools: ILOG Jviews, BEA Weblogic, Sun Solaris, Oracle
- Increased usability and efficiency with a micro yard planning system for Ports of Singapore.
The Client
PSA International is one of the leading global port operators in the world with over 2 centuries of port management experience. PSA manages 26 ports in 15 countries across Asia, Europe and the Americas.
Solution Highlights
- Provided a Complex UI which helped to improved Work Processes and interactions with other systems
- Container deployment was optimized within allotted yard clusters
- Includes import, export, transshipment, land & reship planning
Enablers
Tools: ILOG Jviews, BEA Weblogic, Sun Solaris, Oracle
- Built a futuristic touch screen-based yard crane interface application, increasing efficiency for Ports of Singapore.
The Client
PSA International is one of the leading global port operators in the world with over 2 centuries of port management experience. PSA manages 26 ports in 15 countries across Asia, Europe and the Americas.
Solution Highlights
- Built a UI-rich touch-screen to assist the Yard Crane Operator in Mounting, Offloading & Shifting operations
- Replaced an existing system with a highly scalable application with more functionality
Enablers
Tools: Java Swing
- Developed an enhanced and scalable VTS application for Ports of Singapore.
The Client
PSA International is one of the leading global port operators in the world with over 2 centuries of port management experience. PSA manages 26 ports in 15 countries across Asia, Europe and the Americas.
Solution Highlights
- Developed a complex UI which fullfilled the required business need
- Generated Reports like Cargo load summary, Trim and Stability for arrival and departure
Enablers
Tools: Java Swing, Ilog Jviews, Weblogic, Oracle
- Simplified the complex container management process with a GUI-driven management system for Ports of Singapore.
The Client
PSA International is one of the leading global port operators in the world with over 2 centuries of port management experience. PSA manages 26 ports in 15 countries across Asia, Europe and the Americas.
Solution Highlights
- A userfriendly Interface which visualizes and enables complex transactions for the physical shifting of containers and includes internal yard shifting, inter-terminal shifting, and inter-gateway shifting
Enablers
Tools: ILOG Jviews, BEA Weblogic, Sun Solaris, Oracle
- Increased online business from 5% to 20% with a redesigned e-commerce portal for AVIS.com.
The Client
Avis Rent A Car System operate one of the world's leading car rental brands, providing customers with a wide range of services at more than 2,000 locations in the United States, Canada, Australia, New Zealand, Latin America and the Caribbean region.
Solution Highlights
- Created a portal which has helped Avis.com transition a huge amount of their business online
- The site handles 150000 visits per day and 1000 concurrent users
- The business from online portal has increased from 5% to 20% subsequent to the launch of the new portal
Enablers
Tools: BEA WebLogic 8.1.3 ; personalization Server 4.0 ; iPlanet 6.0 ; Oracle 8i
Framework: Integration with IBM Mainframe, MapQuest and AccuWeather
- E-commerce portal to share infrastructure resources across application increased organization effectiveness
The Client
Budget.com is a global provider of business and consumer car rental services.
Solution Highlights
Redesign existing Budget.com application and built a consolidated E-Commerce platform as a strategic initiative to share infrastructure resources across applications
Enablers
Tools: Sun Solaris ; BEA Weblogic Server ; Portal Server ; Sun One Server ; Oracle 8i
Framework: IBM Mainframe - IMS DB/DC, DB2
- Enabled better report presentation through integration of Sharepoint Portal with BO reports, with an enterprise-wide strategic decision support system for one of the biggest business groups in the Middle East
The Client
One of the biggest business groups in the Middle-East hav-ing varied interests in airlines, ground handling, travel and leisure and resorts.
Solution Highlights
MFR
Enterprise Wide Strategic Decision Support System which helps the management to monitor the health of the business
Solution enables better report presentation through integration of Sharepoint portal with BO reports. MFR facilitates flexible report adaptation and presentation.
Enablers
Tools: Informatica PowerCenter, Oracle, BO, Oracle Designer, MS SPS (Sharepoint Server), ASP
Analysis Areas: Financial Analytics
- A leading international air travel association governing operating standards for airlines and airports worldwide was able to assure low response times despite complex reporting logic, with our STB Data Mart.
The Client
A leading International Air Travel Association that governs the operational standards for the airlines and airports across the globe.
Solution Highlights
STB Data Mart
A datamart to monitor the progress of airlines with respect to the Airlines' stated E-Ticket objectives
Low response times achieved despite complex reporting logic and large data volume
Enablers
Tools:Sunopsis, Oracle, BO XI, PL/SQL, ERwin
Analysis Areas: Sales Analytics
- MindTree reviewed existing DW architecture, established a roadmap to address current issues, and a data ownership and corporate data model framework for one of the world’s largest hotel franchisors.
The Client
The Client is one of the world’s largest hotel franchisors
Solution Highlights
CDM & Architecture Consulting
MindTree Reviewed the existing DW architecture and estab-lished a roadmap to address the current issues
MindTree also established Data Ownership and Corporate Data Model framework
Enablers
Analysis Areas: EDW
