Subroto Bagchi was the outsourcer’s operations chief. But the key to operating, his company thinks, is tending to its talent

At a time when India’s outsourcing companies battle a rising rupee, mounting staff salaries and a looming U.S. economic recession, midsize MindTree Ltd. of Bangalore is hoping to buck the trend and grow to a billion dollars in revenue. To pull this off, the 5,600-employee outfit is shifting course. In April its chief operating officer, Subroto Bagchi, was redesignated “gardener” and moved back to India from the U.S.–where he looked after clients–to tend to staff shoots. Read More…