Online banking in corporate banks is still at a very nascent stage. Most banks provide minimum service through disparate online channels, across product lines. A majority of them are organized as per product lines – cash management, corporate ﬁnance and leasing. Each business unit tends to have it’s own customer channel. This makes it difficult for the CIOs / CMOs to present a uniﬁed and coherent user experience. Adding mobile to the mix only increases the woes of corporate users.
Of late, there is a marked change. This is both due to customers’ demands and banks’ own needs to maximize business from corporates. Most of the banks are looking to implement a next generation customer portal. The demand may arise due to various reasons: need for mobile enablement, better information management, better marketing opportunities and better performance. Nevertheless, CIOs / CMOs have started driving large scale reengineering, if not transformation projects in this space.
Mindtree believes that digital businesses will continue to become more important to any organization’s overall success. Existing digital capabilities are spread across a wide range of channels, business processes and offerings. However, organizations occupy different stages along this spectrum. While the spectrum is a continuum, bands can be identiﬁed to classify digital capability characteristics. Organizations must move towards the right band for their digital businesses to utilize the available potential for their industry in the digital marketspace. Mindtree has the expertise and know-how to partner with your team in implementing the right digital business strategy.
We believe that the possibilities for customer value creation are greater in the digital marketspace than in the traditional marketplace due to two unique capabilities – interactivity and individuality. Mindtree has a Digital business model which will not only help your business harness the potential of digital opportunities but also help in realizing the objectives of lower cost of ownership. This model also helps to acheive faster time to markets for the proposed solutions.
Mindtree has a dedicated digital business center of excellence. This works along with functional consultants to provide end-to-end services in digital business space. For this transformation we employ best of the off-the-shelf products technology advancements and world class user experience teams trained in product design, ﬁne arts and branding. We engage at every stage of your digital business, from discovery to implementation, with our unique strengths and cross functional expertise. Our research and past experiences have helped us abstract a host of re-useable solution patterns that reduce time to market while deploying critical new offerings in the digital space.
The Portals, Content and Collaboration Practice brings together expertise in engineering next generation digital and social collaboration solutions.
Supporting wires over USD 60bn in 1 year from corporate online banking channel for over 1000 corporate customers
The customer is a mid-sized corporate bank based in US.