Retailing now, more than ever before, is at crossroads – stuck between customer-driven innovations and competition driving down the proﬁts. An omni-channel shopping experience is the customer mandate and this is taking the lead over the traditional brick and mortar model in the retail industry. With blurring channels, shopper purchase patterns and psychology rapidly changing, shoppers are now directly interacting with brands and demanding superior experience at a lower cost. This has led retailers to compete with each other on price, service and customer centricity to keep the shoppers happy. To help retailers cope with this dynamic business landscape, Mindtree offers them end-to-end IT services and customer centric retail solutions.
Be it IT strategy, its implementation or support, Mindtree owns and provides ‘future-proofed’ domain intensive retail solutions and services, through a single window of responsibility for business and IT transformation.
Enabled a leading Asian jewellery brand with custom built PoS implementation and launch of Golden Harvest (loyalty scheme). This multi-phase program increased customer trust through pricing logic and improved shopper experience. A similar PoS development service was provided to an UK based rent-to-own retailer.
Mindtree is an enterprise-scale IT services partner, providing IT solutions and services in more than 15 solution areas. This covers consulting, new application development, and application maintenance services with a joint goal of building a digital ecosystem for the enthusiastic consumer and the empowered employee.
Mindtree is the strategic IT services provider helping the trading of 600,000 products from more than 2,200 suppliers. The solution offering includes consulting, e-commerce implementation, application development and maintenance across key business areas such as ﬁnance, sales, product & purchase and logistics.
‘It’s so refreshing to work with a partner that is ﬂexible and mean what they say and say what they mean. This is part of the reason why I looked at Mindtree for the second time for WebSphere commerce development. It wasn’t because they were an incumbent, it was because they earned it with their track record and commitment to us.’
- Alan Yang, Senior Director IT, MSC Direct
‘The roll out of the MoMA online store has been exceptional in terms of reliability, scalability and quality of the deliverables.’
- Steve Peltzman, CIO, MoMA
‘Their results-oriented approach, combined with their uncommon ability to tackle and solve challenging problems make Mindtree a premier partner for MoMA.’
- Michelle Gershkovich, Director of Direct Response, MoMA
‘The response time is spectacular! In many cases, the home page is loading twice as fast in the new environment. This will translate into a much better user experience and hundreds of thousands if not millions of dollars a year in revenue.’
- Vice President, Online Marketing, AVIS