In today's business environment, the quality of an organization's applications can have a direct impact on the quality of its ﬁnancial results. Across industries, enterprises are engaged in developing ever-better applications and challenging their IT functions to deliver more eﬀective and eﬃcient application maintenance.
Here is how Mindtree helped a Fortune 500 insurer improve the quality of its applications, without compromising on eﬃciency and testing standards.
The customer had multiple vendors delivering development, maintenance and testing services for 60+ applications across its business. It faced challenges in managing its vendors and ensuring consistent quality, timely delivery and cost eﬀectiveness. For instance:
The customer engaged Mindtree to improve application quality, without compromising on delivery and testing standards of some of its most important applications. The customer wanted:
Mindtree collaborated with the customer to devise a solution that meet its needs while adopting lean practices that aligned each resource to multiple tracks. We created a testing team divided into two groups―test design and test execution; and set a team of 12 people to work on more than 22 applications.
We ensured that all test cases were reusable; and took up a variety of testing requests including environment readiness testing, patches testing and security applications testing. We also adapted to multiple software models as we worked, as some applications were built on an agile model while others were on a waterfall model.
The team also put in place measures to ensure customer support during business hours in North America; and provided support during user acceptance testing.