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Predictable quality through independent testing.

Customers demand tangible results from testing procedures. At Mindtree we leverage our ROI-driven approach, to engineer testing solutions that reduce risks and bring greater predictability in costs.

Here’s how we delivered measurable results for a world-leader in air transport communication solutions.

The challenge

The customer needed to optimize quality across all their business applications. They wanted to overcome a series of systemic limitations, to bring about a transformation that would exceed their customer expectations.

The challenges faced by the customer were:

  • Lack of critical testing guidelines and checklists
  • Inadequate processes to track testing progress / coverage
  • Absence of a means to measure testing impact and ROI
  • Lack of visibility in test metrics for effective decision making

Our solution

We took a consulting-led approach, gained new business insights and identified the real problem areas.

Mindtree performed an in-depth analysis to first align quality objectives with test measurement and governance. We then used Test Metrics Analysis and Decisions (TMAD) and Test Quality Index (TQI), to come up with appropriate metrics. We collated key metrics as governance enablers to measure and drive decisions.

Mindtree’s solution redefined benchmarks, improved profitability and ensured end-customer satisfaction.

Business impact

  • Significant cost savings and improved application performance
  • 90% coverage on test cases executed, a significant improvement over the earlier metric
  • 100% achievement on acceptable open defects for severity 1 and 2
  • 60% reduction in customer overhead of test case reviews
  • Effective decision making through the test dashboard