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IT Operations Managed Services - A Perspective

This paper examines the concept of ‘Managed Services for IT Operations’, the real business drivers, the key factors to be considered, the types of managed service solutions, and a process for long-term success.
This information is a compilation of experience based best practices to enable strategy development to reduce operations costs and optimize capital spending. The focus is on growing existing business, creating newer market opportunities and assisting with sourcing the right managed service partners through the evaluation of business understanding, skills and resources.