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Testers: Put on Your End-user Hat
Testers: Put on Your End-user Hat
One of the biggest criticisms about testers and QA organizations is that they do not understand the business or the end-user. If you believe this to be true, it sends a clear message about not having a value-adding testing team of professionals. The more you know about the ultimate customer or end-user, the more you will become an effective, risked-based tester.
