Consulting and Implementation

Several companies have invested heavily on IT infrastructure expecting that it would help them build a competitive advantage. However, they often misjudge the cost of ownership and maintenance of such complex infrastructure. Today, CIOs and CFOs are questioning the return on their IT investments.

While this is the case with companies who have already invested in IT, companies preparing to take advantage of IT are facing slightly different challenges. Common questions include:

• How do I go about planning my IT strategy?
• How do I justify upfront investment on IT?
• How do I measure the effectiveness of IT?
• How do I choose the right technology environment and tools?

MindTree's Consulting & Implementation Practice plays a key role in assessing and defining your infrastructure and customer support roadmap. The consulting practice team works with your IT team to conduct an objective assessment of your current infrastructure and support strategy, identify the gaps, recommend solutions in-line with your business goals, and implement the processes for gaining optimum returns on your investments.

These services are offered as a package with defined start and end-dates.

MindTree's Consulting & Implementation Approach

MindTree takes pride in delivering services with a consulting-led approach. This approach eliminates the risk of execution and helps deliver a much more predictable result. Hence, we have cautiously selected the 5 step approach that can be customized to any of our IT Strategy, IT Security, IT Infrastructure, and Tech Support offerings.

After the discover phase, MindTree collaboratively works with your team to prioritize the implementation of identified process gaps. Incremental alignment of all these newly implemented processes (read as process, tools, environment, and technologies) happens at the Align phase. This approach is critical to avoid large scale change management and to ensure regular measurement of the new strategy.

 MindTree Differentiators

• Brings predictability and enables you to confidently make near and long-term business decisions
• Prudent decision facilitators for IT investment with maximum ROI and minimum risk
• Equips you to wade through complex technologies, tools, and processes to take accurate purchase decisions
• Evaluates accurate TCO and business value rather than the perceived cost of each project or non-discretionary item
• Minimizes risk in execution through a 5 step consulting approach
• MindTree understands that positive end-user experiences are the result of certain key qualities of support professionals including - customer empathy, problem comprehension, and technical accuracy; we rigorously apply this understanding during recruitment and training of our team members