Test Consulting

MindTree Test Consulting Group maximizes the value that technology provides to business owners by helping technology leaders effectively and efficiently align with business goals and objectives. Organizations that implement standards, guidelines, and methodology along with a process improvement plans achieve a higher level of success in support of mission critical applications, maintaining/lowering costs and increasing productivity.

 

Test Consulting

Defining Success - Goals

One of the biggest reasons for failures in software testing is lack of attention to the business goals/objectives. By clearly defining success, you know what matters; you understand the criteria that tell when you are done. Decreased customer satisfaction combined with frequent poor customer experience will have a negative impact to your bottom line. Organizations that can align around business goals and objectives can clearly define the quality dimensions and to what level will be required to gain certification.

  • How much risk is assumed in delivery of the business goals?
  • Is the cost of quality understood by the leadership team?
  • Dealing with faster, better, cheaper; How to make the right risked based decisions?

 

Understanding Quality Objectives

There are many perspectives on quality and their associated measurements, but fundamentally, it’s the need to articulate the dimensions of quality as they relate to business goals/objectives and their associated value, cost & risk (doing & not doing) in achieving them. General understanding of quality dimensions is defined by terms, such as reliability, maintainability, scalability, usability, and conformability. These dimensions will require a commensurate level of investment (testing costs) to satisfy that business goal/objective. As we make the trade-offs (Time, Cost, Scope) to deliver that stated satisfaction level, one can more accurately identify risks if your quality dimensions are already known. The level to which we validate/test (for quality dimensions) is automatically tied to business importance of that goal and subsequent results.

 

Justify the business case through ROI

Your business case should prove the investment in testing has value and importance. Business goals therefore define the thresholds and associated importance. Value, in most cases, turns to return on investment calculations to determine and validate when the benefits will be realized. Investment has value and associated costs, costs are a major factor in ROI calculation, but it’s more than cost alone. ROI should be viewed as a function of these attributes - cost, quality, and time. These attributes are tied in many ways to importance and need to be weighted. A team that has embraced measurements and ROI can benefit from a balanced scorecard, simultaneously minimizing costs, mitigating risks and a quicker time to market.

  • How much investment in quality is needed to support my business goals?
  • How can you maximize the return and utilization of test automation investments?
  • Do you need to justify the investments that have made in the delivery of your applications?
  • What tools fit your current needs and how can they scale as the business grows?

 

Defining Key Quality Metrics

Measurement determines whether the quality of the (application, product, etc…) is improving or declining; based in a comparison from previous results of kind.

Key Performance Indicators are quantifiable defined measurements that reflect the critical success factors of an organization. Whatever Key Performance Indicators are selected, they must reflect the organization's goals, align to its success and they must be quantifiable (measurable).

  • How do you gauge the success of productivity improvements?
  • How do I turn the data of metrics into an actionable process improvement plan?
  • How do we ensure alignment of goals & metrics?

 

The Offering:

MindTree Test Consulting Group assesses the current state of Quality Management, Governance, Process and Tools of product/application delivery across people, process and technology. We leverage good practices and available tools to design workable improvement plans to meet your business objectives. We can leverage your existing delivery life cycle and methodologies and work a sensible cost-effective improvement plan or provide complete integrated test solution recommendations. Adhering to good practices consistently throughout the product delivery lifecycle (inception through sunset) helps to build a quality minded culture in your organization.

 

Test Consulting

We’ll discuss what challenges you are facing to determine what offerings would be needed. Our highly qualified test professionals have a rich experience and sound understanding of the process improvements, test automation and test management tools. We assemble our tactical delivery around business criticality and look to establish incremental improvement plans.

 

Our Objectives

  • Consistent execution to produce reliable, predictable level of quality
  • Maximize the value of investments in the delivery of software products
  • Address gaps to more effectively manage and improve the business of software delivery.
  • Accelerate the delivery, improve the quality and control the cost of mission critical business systems
  • Enable leadership to objectively measure the success and continuous benefits from the investments in quality to support the business goals.

 

At MindTree Test Consulting Group

We are business minded testing and quality assurance professionals focused on delivering adaptable, actionable solutions guided by business goals, risks and results. We look to achieve consistent execution to achieve a predictable level of quality that is commensurate with the investment. We strive to provide relevant, comprehensive, attainable and actionable plans designed to improve efficiency and productivity.

 

Action Steps

  • Contact your MindTree sales representative to set up an initial introduction/discovery call with the MindTree Test Consulting Group or send an email to Paul_Fratellone@MindTree.Com with your request