Life Lessons for the Young Professional

A book by Subroto Bagchi



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Subroto Speaks

The Bonsai People

Posted on Tuesday, August 19th, 2008

Yesterday I had the privilege of listening to the Nobel Laureate, Muhammad Yunus speak for the second time in my life. The first time, I had heard him speak under a makeshift shamiana in the courtyard of a village school on the outskirts of Bangalore.
He was speaking to a motley crowd of poor women, school teachers, a few micro-credit missionaries and some folks like me. He wasn’t a Nobel Laureate at that time.

Last night, he was speaking to specially invited people at a five-star hotel in town.
Senior Government officials, newspaper editors, industry captains, educationists, writers and people who really belong to the upper crust thronged the venue.

On both the occasions, he was agnostic to his surrounding; he spoke the same language and had the same message: The poor are bonsai people. When you look at a bonsai tree, there is nothing wrong with the inherent capacity of the seed - be that of a giant redwood or a banyan tree. It is not the seed in the flowerpot, but the flowerpot that makes the plant what it is.

The ‘flowerpot’ in the conversation of course is the society we have built. With its restrictive paradigms the society has pushed poor people and bounded them to become the economic bonsais.

What kind of paradigms does our evolved society create?

Banks are financial institutions for the rich. They need collaterals to lend money, lawyers to do the due diligence and need legal documentation before doing anything at all. What happens after all that? Comes a sub-prime crisis, the same smart banks write off trillions of dollars. They cannot even cash-in their collaterals.

Grameen Bank in Bangladesh, on the other hand, lends to the poor, takes no collaterals and has no lawyers and most of their borrowers being illiterate women - the bank has no use of documentation. But you know what? More than 98% of their borrowers return the money - on time. That lesson from Professor Yunus I had learnt, under the makeshift shamiana at the village school.

Last night, I learnt two new lessons.

Danone, the Euro 12.78 billion, French food giant set up a joint venture with Grameen to make and sell yogurt to the poor of Bangladesh. They have researched the micro-nutrients that the malnourished children in Bangladesh need and created a formulation that is just right. Twice a week, a child can have the yogurt and in a year’s time become healthy.

This is no MNC doing its vile, blood sucking at the bottom of the pyramid via a gullible NGO. Danone and Grameen have done this as a “social business” - a new kind of capitalism in which the impact is more important than profit. Profits get ploughed back to create more goodness and no party takes out a dividend.

With the formulation in sight, Danone showed Professor Yunus the container design for the to-be-launched yogurt. Professor Yunus had a good look at it. Guess what did he ask them next? He asked them, what the container was made of. When they told him that it was plastic - similar to what they use everywhere else in the world, he requested that they design something new and something that was environment-friendly. So, Danone went back to the drawing board. They soon returned with an answer. They had found their Chinese counterpart capable of producing a container out of corn starch that was bio-degradable when discarded.

“Discarded”? Now what was that?

Professor Yunus was back on their back. How could they make a poor child pay for a container that had to be discarded? The poor do not discard things! Why couldn’t the child eat the container? After all, we eat ice-cream cones - don’t we? So, why not a food container that is also food? Why plastic?

So, Danone is now back at work and soon, knowing that great organization, we will hear of the breakthrough.

By the time the soft-spoken, ‘banker to the poor’ had finished delivering his talk it was well past nine in the night. No one had stirred. Then it was the turn of the charismatic
Dr. Devi Prasad Shetty - host for the evening - to propose a vote of thanks. Instead, he had a child-like request to make.

“Tell us about the beggar story, Professor Yunus”, he pleaded.

Like a possessed mendicant, the messiah of micro-finance went back to the microphone on the podium and told his story about the 100,000 beggars. Let me tell you about that one, next week.

In the meantime, Go Kiss the World

Best wishes,

Subroto

4 Comments

  • At 2008.08.19 09:33, Naveen Roy said:

    Can’t wait!!!

    Thank you Sir!

    • At 2008.08.19 17:22, Gurudatta said:

      Dear Sir,

      I’m extremely happy you are sharing such occassions in your blog, would be looking forward for the 2nd part of the narrative.

      Best Regards,
      Gurudatta

      • At 2008.08.20 02:53, Rincy said:

        hi..lovely post..dont think i can wait till next week to hear that story about 100,000 beggars..plz post it as soon as you can..thanks.

        • At 2008.08.23 06:06, Subhadip Dan said:

          Hi Sir,
          I was present at the book launch @ Starmark, Kolkata. Your oratorical excellence moved me. I’ll shortly be going on a kissing spree. Keep sharing your life.

          Warm Regards,
          Subhadip Dan (http://irony-blog.blogspot.com/)

          (Required)
          (Required, will not be published)

          The World Replies
          Posted by Manoj Singh
          on Saturday, December 27th, 2008
          it's a nice list but many things which mentioned here should not be attained in the life cycle of a company by an entrepreneur CEO. Good lessons and could be more effective if we do our self critical analysis keeping (read more)

          Posted by Somali Chakrabarti
          on Saturday, December 27th, 2008
          Dear Sir, Today I chanced upon the book Go Kiss the World. Once I started reading, I could not just put it down till I had reached the last page. It is very inspirational. You have highlighted the significance of learning (read more)

          Posted by L
          on Saturday, December 27th, 2008
          Dear Gardener, I reserve some portion of a "non-working" Saturday to learning something or the other. Thus, I just heard your address at IIM-B on You Tube - hadn't heard it earlier. When it comes to Theory U, doesn't it boil (read more)

          Posted by Vivek Venkat
          on Friday, December 26th, 2008
          Dear Subroto, Another amazing post which we all can learn from. We hope to read a lot more through your blog in the coming year and better ourselves. Thanks so much. Wish you and your family a merry christmas and a (read more)

          Posted by J.A
          on Friday, December 26th, 2008
          @ Debachou My 2 cents... Satyam is a case of corporate goverance failure. What is more shameful is the Worldbank statement. The statement read: "Satyam was declared ineligible for contracts for providing improper benefits to Bank staff and for failing to maintain (read more)

          Posted by John Micheal
          on Thursday, December 25th, 2008
          Merry Christmas Sir, may almighty god bless you with good health, peace and happiness in life. (read more)

          Posted by L
          on Wednesday, December 24th, 2008
          Dear Gardener, Happy New Year. It is an exhaustive list, I hope you will use it in your next book. Best regards, (read more)

          Posted by Debachou
          on Wednesday, December 24th, 2008
          It's terrific, wonderful to read the article. I have a query : How come Chairman of Satyam , considered to be an outstanding leader , can commit such thing which put the entire organization into a tizzy and being (read more)

          Posted by Anonymous
          on Wednesday, December 24th, 2008
          That is a wonderful list and I am amazed how much we can learn from it. I'll add a few more to the list. To me, a project manager also is the CEO of the team, the General Manager (read more)

          Posted by Lakshmi Narayana
          on Wednesday, December 24th, 2008
          Hi, A great insight of Human ResourcesManagement and a firm example of leadership. All you said is inspiring, but can the companies sustain in this way by cost cutting the employee who can deliver more to the one who needs to (read more)