Mobile-savvy, always-on, socially-active consumers are transforming shopping by engaging with retailers through newer digital channels. For retailers, the opportunity therein is one of establishing an unprecedented level of consumer engagement, offering them seamless experience that is truly Omni-channel in its essence. In doing so, the retailers also need to deal with key challenges, which range from provisioning a stellar & consistent experience across the channels, to, transforming back-end processes for a world where zero-cost shipping & next-day-delivery are becoming standards.
Download our white papers to know the "Now and Next of Retail" and how Mindtree solutions help retailers innovate. Visit Booth No. 1775 at NRF event to interact with our experts and experience demonstrations of how we are helping retailers in their Omni-Channel and Advanced Analytics initiatives.
|Driving seamless and integrated customer engagement strategy in an Omni-Channel world. |
With rising channel proliferation, it is imperative for retailers to meet customers’ demands and deliver a seamless, integrated experience across channels.
|Integrated customer insights.|
Using information available about a brand through various interactions with its customers, brands can identify the customer, their interests, buying behavior, current needs and influences.
|Video Content Analysis - Retail.|
Video content analysis (VCA) is the capability of automatically analyzing video to detect and determine events not based on just a single image.
Mindtree's Virtual Assistant (VA) to retail stores
Ensuring customer centricity through next-gen analytics helping retailers convert every encounter into a sale.