Provides CIOs with an integrated platform to monitor, measure, and manage all of their IT Infrastructure needs; removes operational inefficiencies and reduces cost
Bangalore, INDIA, June 22, 2011:
MindTree Limited, a global IT and Product Engineering Services Company, today launched MWatch, an Integrated IT Infrastructure Management Services Platform. MWatch provides CIOs and IT Infrastructure Managers with a built-in monitoring and management tool encompassing their entire infrastructure from desktops to servers, increasing IT and service efficiencies and reducing costs.
“There is a plethora of disparate tools and processes today to manage different elements of any IT infrastructure, resulting in fragmented and inefficient operations,” said Ram C Mohan, SVP & Head, Infrastructure Management & Technical Support, MindTree Limited. “MWatch is a secure platform that facilitates consolidation and provides a complete view of the infrastructure, enabling CIOs to optimize IT performance, streamline work flows and eliminate unnecessary expenditures.”
MWatch is an intelligent service enabler for MindTree’s managed services and is available for both on-premise and cloud based infrastructures. Its deployment is backed by MindTree’s built-in security framework, ENACT (Environment Access Control terminal). The platform is based on ITIL® v3 guidelines with event, incident, problem, configuration and change management integrated with service desk support. It features a correlation engine and a built-in knowledgebase, which maps infrastructure elements to specific services for proactive problem solving. This platform will help CIOs get an analytical insight on their IT spend and will also offer compatibility with third party tools to protect investment. MWatch automates standard operational activities, eliminating daily manual processes and errors. It also improves governance with a common dashboard for services, intelligent integration of a federated database, enterprise-wide pre-processed reporting, and framework compliance tracking.
David Roth, Managing Director, Information Technology, The Carlyle Group launched MWatch at Bangalore and said, “We expect the monitoring and management capabilities of the MWatch platform, with its ITIL processes, and MindTree’s 24x7 support, deliver tremendous value to the IT infrastructure of The Carlyle Group,”. “We plan to leverage the platform to manage our servers and core applications around the globe which will allow us to increase operational efficiencies and stability”, he added.
Biswajeet Mahapatra, Research Director, Gartner, Inc. said, “Customers can derive more value from BSM tools that have a good service modeling capability that can be enhanced and extended by integrating other existing IT Operations tools and products. This enhancement and extensibility is only possible when it backed by good experience and expertise in implementation and integration of infrastructure and application management.”
MindTree Limited is a global IT and Product Engineering Services Company with deep knowledge in specific domains. MindTree is acknowledged as the best mid-size software services company in India for its capability to build, test and deploy solutions. The Company also places significant emphasis on culture, customer centricity and corporate governance. MindTree is ranked No. 1 among the Most Admired Knowledge Enterprise (MAKE) India Award winners in 2010, 13th in NASSCOM’s listing of Top IT Software and Services Exporters in India (excluding BPO). In 2009, MindTree was ranked No. 2 in Asia and declared the overall winner in India in the Asiamoney Corporate Governance Poll. Please visit us at www.mindtree.com.