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How to approach integrated IT infrastructure management and secured service delivery.

19 September, 2013 Thursday

Keeping PACEwith the market needs is the need of the hour for any business. The business environment is highly dependent on IT to provide the required edge in the market place. Given this scenario, the application landscape and the underlying infrastructure plays a critical role to work cohesively and derive Performance, Availability, Capacity and Efficiency (PACE) of supporting systems. This PACE helps IT organizations derive the required edge over competition.

Few challenges foreseen today in managing such mission critical environments are:

  • Systems operating in Silo’s and hence manageability becomes tedious
  • Difficulty of integration among multiple tools being used
  • Customization to monitor relevant metrics
  • Building a Unified View of the portfolio
  • Reduce MTTR and improve FCR
  • Spiraling costs associated with independent toolsets for specific needs
  • Securing access controls and ensuring compliance needs

The webinar was led by Kunhammed Baramy (Kunya) where he highlighted the need for a platform based approach to address the above challenges.

Kunhammed Baramy (Kunya)Kunhammed Baramy (Kunya) consults with global customers and defines business aligned solutions for North Americaas part of Mindtree’s Infrastructure Management Services business (IMS). Kunya helps customers define the right IT infrastructure solution at the right price for their challenging objectives. His expertise in IT Infrastructure managed services has helped clients realize Performance, Availability, Capacity and Efficiency (PACE) demands of their businesses.