Creating a seamless and intelligent user experience

Today’s customers and employees alike demand a more mobile, integrated, and interactive experience, putting organizations under pressure to deliver exceptional user experiences at the speed of business -all while maintaining profitability. Mindtree’s Managed IT Services solution designed in partnership with ServiceNow – the world’s most innovative cloud solutions provider, helps organizations get the speed and quality of IT services required to be on top of changing business needs – at a cost that doesn’t hurt the bottom line.

Our ready-to-use solution delivers measurable business benefits including:


As a front runner in the IT services management space, our ServiceNow practice is uniquely positioned to help clients future-proof their digital environment:

Mindtree delivers measurable business benefits for ServiceNow

Our Services:

  • Consultation: Tool-based ITSM and ITOM maturity assessment, roadmap creation and process definition
  • Implementation: ServiceNow implementation – ITSM, ITOM, ITBM, HRSM
  • Platform-as-a-service (PaaS): Ready to use pre-configured processes, integration framework and BOTs
  • Automation: Industry-proven automation framework and ready to use BOTs
  • User experience management: Design and build intuitive user portal and interactive CIO dashboard
  • Testing: Test automation underpinned by our proven testing framework
  • Support: Flexible support delivery and pricing models, continuous improvements

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