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Business process driven test optimization for an Insurer

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Client

The client is a UK-registered mutual insurance composite, underwriting over £1.5 billion in annual premium in life and general insurance lines for rural communities within the UK.

Challenges

Frequent regulatory changes and the launch of new products and variants to existing products necessitated changes to the core business applications. The client also had to introduce a new core administration system to ensure agility to the above business demand.

Solution

To ensure sustained quality and consistency in business operations, Mindtree offered testing services covering a wide range of life and savings products such as Term & Whole of life variants, savings and investment products including ISAs and bonds, retirement products including pensions and annuity offerings catering to both individuals and workplace groups.

Mindtree’s scope included end-to-end testing of the client’s new core admin system for savings and pension products and functional enhancements to existing systems. The testing work encompassed sales, marketing, new business, underwriting, customer management, policy admin and document management.

Mindtree adopted a business process-driven testing approach by baselining application business processes and scenarios for a base product group and capturing incremental changes and associated business scenarios for other product groups. This ensured optimal test coverage across products and processes. This also ensured reusability of the test cases for future releases in similar projects and maintained 100% requirement traceability in HP ALM for all changes.

Mindtree optimized regression testing by re-baselining the regression test suite based on changes in business processes or product features and ensured accuracy by eliminating obsolete test cases. Further, the test cases were mapped to a risk-based priority and executed based on the risk-assessment for a given release.

The project team leveraged MF UFT tool for test automation across point of sales life application for sanity and regression test cases. We conducted a postimplementation review to retain project and applicationspecific knowledge, which could be leveraged for onboarding new resources.

Benefits

Mindtree delivered the following benefits in its testing services:

  • Reduced Time-to-Test through standardization, centralization and automation of the testing process
  • Ensured quality by achieving 98% defect detection efficiency in system and integration testing
  • 25% effort saving through process centric application testing and reuse
  • 55% automation coverage for Point of Sale applications
Business process driven test optimization for an Insurer

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