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HCM system transformation creates unified HR data view for air-transport technology solutions provider


Executive summary

The client’s disparate HR systems led to a fragmented view of employee data and hampered integrated reporting and employee self-service capabilities. Mindtree enabled end-to-end HCM system transformation of recruit, hire-to-retire and perform-to-pay processes, enabling single source of HR data and integrated reporting.

About the Client

Client is a global air-transport technology solutions provider with over 5000 employees across 138 countries.

The Challenge

The client’s HR landscape comprised several disparate systems and a complex HR process portfolio, making it difficult to bring the data together for meaningful analysis. The siloed systems and the lack of consistent data management processes hindered standardized reporting and data-driven decision making. The existing systems also lacked the ability to support mobile-based self-service for stakeholders such as employees, managers and HR specialists, leading to poor user experience.

Mindtree Solution

Mindtree adopted a two-phased implementation approach based on Oracle OUM methodology for absence management, benefits, payroll, talent management and compensation. We deployed Global Oracle Cloud HCM configuration with role-based access for various roles like HR specialists, managers, employees and recruiters to improve self-service capabilities.

Next, we leveraged a unique combination of embedded Business Intelligence (BI) and Fusion HR analytics (OBIA & OAC) to enable integrated reporting capabilities across different locations. Finally, our team of experts introduced country specific on-boarding processes using Taleo recruiting and on-boarding application, ensured automated payroll data upload to third party applications, and enabled performance testing to assess the responsiveness and stability of the system.

The client currently enjoys a fully integrated HCM system across EBS Finance, Hyperion, third-party learning management system, and Taleo recruiting and onboarding application.

Business Benefits

Mindtree helped the client drive change management processes using business readiness and engagement methodologies for seamless application adoption among business and end users, leading to the following tangible benefits:

  • Created a single source of HR data for over 5000 employees across more than 138 countries
  • Advanced reporting capabilities leveraging global enterprise and employee information using consistent data management processes
  • Superior employee and user experience due to enhanced mobile and self-service capabilities

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