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Increasing change velocity for American Services Company

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American Services Company

Client

The Client is a leading American company which provides end-to-end managed services, technology and consulting to enable digital workflow for enterprise, midsize and small businesses. One of their many strengths is having a diverse portfolio of technology solutions for the digital workplace.

Challenge

The biggest problems that the client was facing involved their soiled operations and low maturity in DevOps adoption. This was further compounded by limited automation across their IT lifecycle which gravely affected their time-to-market, quality of releases and cost of ownership.

Solution

Mindtree began the engagement with the client by conducting value stream mapping to identify improvement areas across tools and processes. The next step was to perform platform based standardization for CI/CD/CT/CM and toolchain integration, as well as automation using CAPE.

Post this, there was approval-workflow based automated code promotion to higher environments. This was necessary to achieve automation for CI/CD/CT/CM pipeline across the entire IT lifecycle integration, through planning to deployment and all the way to monitoring.

Next, multi environment deployments were achieved using single infrastructure templates on Ansible. Moreover, immutable infrastructure was set up using Docker, delivering on-demand infrastructure as a service.

Once this had been achieved, Mindtree provided real-time visibility of unified metrics from various tools and set-up metrics driven governance, and delivered ELK for analytics on continuous monitoring.

Benefits

Mindtree’s CAPE offerings resulted in the following benefits for the client:

  • Delivered 20% improvement in change velocity by improving build stability and reducing deployment time
  • Achieved 15% reduction in defect leakage into production driven by increase in build frequency
  • Improved review effectiveness up to 71% by enabling and enforcing shift-left practices
Increasing change velocity for American Services Company

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