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Service Integration and Management (SIAM)


Embracing conglomeration – Digital IT and Multi-vendor environment

Businesses are constantly evolving and it is imperative for IT to keep pace. Demand for agility and multiplicity of portfolios inevitably leads to complexity of technology and silos that have to be catered to by multiple vendors and service providers. In addition, aggressive timelines and service levels with under the radar IT expenses have led organizations to opt services from multiple vendors.

Benefits of multi-supplier environment:

  • Access to plethora of technology choices to deploy best-fit solutions
  • Flexibility to swap suppliers to meet changing requirements
  • Lower costs, especially by unicorns, with focus on delivering services in one domain
  • Improved service levels
  • Reduced risks as organizations are not locked to a single service provide
Service Integration and Management (SIAM)

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