UK-based insurer improves business processes with next-gen agency commission management system
Our client is a mid-tier insurance carrier that provides a broad range of insurance products and services for customers in the United Kingdom and Europe.
The insurance carrier’s existing system had several customized and hard-coded operations that made it expensive and time-consuming to add and maintain new schemes for additional lines of business (LOBs). The insurance carrier needed a new solution that could define products and operations without any coding effort. Most importantly, the insurer needed a single, scalable, integrated solution that worked with the systems of larger organizations with interdependent needs and similar technology requirements.
A four-member Mindtree team led by a senior business analyst conducted an eight-week analysis to understand the existing business model, analyze the current and future business needs, and recommend a solution.
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