Data Sharing Between Airlines and Airports
Uplifting Commerce and the Customer Experience
Look inside an airport. Who owns the customer and its data, the airline or the airport? It is a difficult question to answer.
Look inside an airport. Who owns the customer and its data, the airline or the airport? It is a difficult question to answer.
With the growing importance of retailing and merchandising to the travel industry, airlines are beginning to resemble retailers like Amazon.com more than their predecessors.