Felix Joy

Associate consultant, Mindtree

Felix is a Business consultant within The Digital Pumpkin Group of Mindtree. As a Business consultant, Felix assists enterprise clients to define problem statements in business terms, building personas and developing journey map on these personas to represent how customers are interacting with a brand.

Blogs by Felix Joy

Facial Recognition and Analysis to Change the Enterprise Sector

Facial recognition is making a lot of progress in the digital world.

06/12/18

What Is Chatbot, Why It Is Important For Customer Service Businesses?

Chatbots: An Employee Experience Channel Chatbots are taking the business world by storm; it’s fair to say that we’ll be seeing more of them in the coming years.

06/12/18

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