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The New Retail Frontier

Retail is at the threshold of stepping into a new-fangled Digital frontier - a space where the advanced world of digital marketing will seamlessly merge with the old world of merchandizing

Today’s consumers use many different channels to compare and buy products and services. They expect retailers to provide fast, consistent and seamless interactions in stores, online and via mobile devices.

Mindtree helps retailers transform their technology to gain a 360-degree view of consumers and serve them across the entire purchase process using retail supply management and retail consulting. With greater visibility into the customer experience, you improve operational efficiencies, increase order fulfillment and encourage collaboration between stores and supply chain partners.

Mindtree boosts retailers with the following services:

Store Portal: Improve collaboration, inventory and promotions management within and across stores

Omni Channel Commerce Orchestration: Carry out the entire purchase cycle across multiple channels

Multi-Channel Customer Engagement: Leverage social media and gamification

Retail Data Analytics: Leverage predictive analytics and big data to harness transactional, social, location and demographic data

SiteSmart: Reduce IT development costs and reduce time to market

Services

Agile

Ignite software design with high-octane agile development

Agile software development has quickly proven its value in delivering high-quality applications that meet customer needs. Mindtree agile developers produce superior code that is easier to maintain, adapt and extend. Our agile development practices such as frequent deliveries, continuous integration, and build, deployment, and test automation reduce risk and rework.

While adopting agile design principles is essential, the transition is not always easy. Successful agile adoption means changing entrenched cultural patterns and processes—there is no “one size fits all” approach. We can guide you through the transformation.

Application Development and Maintenance

Eliminate downtime and maximize benefits of critical applications

In today’s 24/7 business environment, application failure or unexpected downtime can frustrate end users and devastate your bottom line.

Mindtree manages mission-critical applications for some of the world’s most successful companies. We work with you to understand your business and devise customized solutions maximize application availability, agility and predictability. The result? Lower costs, less risk, greater ROI and support for your long-term business objectives.

Cloud

Gain and retain customers with dynamic cloud portals

The cloud harnesses the power of information access—from anywhere, at any time, on any device.

With Mindtree, financial companies create dynamic portals that meet and even anticipate customer convenience demands. Our service tools collect and analyze the kind of customer data that leads to cross-sales and up-sell opportunities. Our cloud services can jump start your digital presence by:

  • Customizing the user experience to target high-value customers
  • Strengthening your brand with unique services and capabilities
  • Leveraging analytics to promote continuous improvement

Data Analytics

Turn big data into intelligence and actionable insights

Big data unlocks hidden opportunities and insights. Mindtree turns technology into business outcomes by delivering information management, business intelligence and analytic solutions under one umbrella.

Digital

Stay current with digital innovations

Big data. Digital marketing. Social media. Mobile platforms. Each presents unique opportunities for customer insight and new sources of revenue.

Mindtree works with you to transform your business by leveraging digital technologies. We guide you through the maze of device proliferation and show you how to leverage data for a richer customer experience, a more efficient workforce and faster time-to-market.

EAI BPM

Streamline for faster, more accurate decision-making

Business Process Management technologies streamline claims, underwriting, billing and customer service processes. They also improve transparency for quicker, more accurate decision-making. Using our consulting-led approach and insurance expertise, we implement the best system integration solutions for your business.

Mindtree BPM services:

  • Improve policy generation process and documentation
  • Integrate technology and automate tasks for continuous improvement
  • Develop processes that focus on customer engagement and needs resolution

Testing

Faster testing delivers applications to market quicker

A strategic approach to testing gets products to market faster. A thoughtful approach factors in quality, automation and predictability.

Mindtree independent testing services ensure your products and applications are ready by deadline and meet customer expectations. Our strategic approach anticipates and manages risks to deliver defect-free products for a quantifiable ROI.

Infrastructure Management Services

Optimize performance and availability, quickly remediate issues

Tight budgets force IT managers to make tough choices. Do you spend staff time on time-consuming helpdesk, troubleshooting and remediation? Or do you use those resources to develop tools and services that advance your business initiatives?

Mindtree services saved a leading service provider 40% in their annual support and maintenance costs, and increased a hotel management firm’s business transactions by 30%. Put us to work to tackle your IT challenges.

IT Strategy and Consulting

Define, design and execute IT strategies that drive business growth

Mobility. Cloud computing. Big data. They have radically changed the business landscape. To quickly turn these advances into competitive advantages, you need an IT consulting partner with innovative solutions, well-defined strategies and deep domain expertise.

Mindtree consultants define, design and execute strategies that drive your business growth, reduce costs and create new revenue streams. We take a “big picture” approach, working with you to learn your business goals, IT environment, skill requirements and policies.

Supply Chain Management

Optimize your supply chain to improve efficiency

Supply chain management can be a strategic differentiator that delivers a distinct competitive advantage. To win, you need a dynamic supply network that can be rapidly assembled and adjusted to respond to unique consumer requirements.

By optimizing supply chain planning, sourcing and procurement, inventory and warehouse management and transportation and supply chain integration, Mindtree improves your efficiency and enhances productivity.

Store Operations and Point of Sale

An improved retail experience wins and retains customers

Your retail store is your ultimate brand ambassador. To ensure consumers have a positive experience, you must ensure that all outlets run efficiently.

Mindtree solutions like category management, advanced merchandising strategies and customer relationship management help you incorporate operational efficiencies and enhance quality of service.

From loyalty and customer relationship management, to work force management solutions, we help you enhance the customer experience.

Merchandising

Improve profitability with customer-centric, data-driven merchandising

The combination of tech savvy and demanding consumers, and complex, global supply chains have led retailers to reinvent their merchandising strategies.

Mindtree devises micro-merchandizing strategies, incorporates master data management and optimizes functions like category management, revenue management and shelf and space planning.

We support retailers in achieving revenue growth and improving profitability by providing customer-centric, analytics-driven merchandising solutions.

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