Mindtree’s holistic approach combines technology, expertise and process. When we designed our infrastructure management services we started with an end-to-end approach that includes technology, process and expertise to create unified management of applications and infrastructure. To accomplish this, we developed our service delivery platform to deliver a single point of reference regardless of the underlying cause. We integrated service management with monitoring tools to provide a consolidated view of applications and infrastructure. And we leveraged ISO, ITIL and ISM process leadership and made our platform technology-neutral, so our experts only recommend the tools and technologies that fit your organization’s unique requirements.