Technical support is no longer a reactive function. To keep your business running and employees productive, you have to anticipate problems and put systems in place to mitigate impact. That requires a proactive, experienced approach based on predictive analytics.
Mindtree offers a comprehensive portfolio of maintenance and technical support services for global enterprises. Through our onshore and offshore services, we quickly resolve-and often prevent-IT problems.
Our 24/7, remote and on-site technical support goes beyond traditional service delivery. Our highly skilled technicians collaborate with your in-house engineers to understand key product functionality and technology issues. Then we leverage that knowledge with our tools to recommend and implement processes to improve the quality of support services across your company.